HELP CENTER
Frequently asked questions.
Find answers about GoProvalo accounts, property intelligence, investor reports, memberships, documents, billing, and support.
Browse Questions01
Using GoProvalo
What is GoProvalo?
GoProvalo is a property-intelligence platform that organizes foreclosure opportunities, property information, court records, financial indicators, mortgages, liens, deeds, taxes, violations, reports, and available supporting documents.
Who is GoProvalo designed for?
GoProvalo is designed for individual real estate investors, foreclosure investors, real estate professionals, and due-diligence or investment teams evaluating available property opportunities.
How do I start searching for properties?
Open the Properties page and search using an address, city, ZIP code, location, or case number. Available filters can be used to narrow the property results.
Explore PropertiesDo I need an account to browse properties?
Some property information may be available without a paid membership. A GoProvalo account is required for features such as the customer dashboard, saved properties, reports, secure documents, and plan-specific intelligence.
02
Property intelligence
What information may be available for a property?
Depending on the property and available records, GoProvalo may display property characteristics, assessed value, auction information, case details, final judgment, mortgages, liens, deeds, taxes, violations, maps, and supporting documents.
What does “Accepting Proxy” mean?
“Accepting Proxy” indicates that the property is currently presented as accepting proxy activity within GoProvalo. Users should independently confirm the current auction status and requirements through the applicable official source before taking action.
What is potential equity?
Potential equity is an informational comparison between selected property-value references and available foreclosure figures. It is not a property appraisal, guaranteed equity amount, expected profit, or confirmed investment return.
Does GoProvalo inspect the properties?
No. GoProvalo does not perform property inspections or guarantee property condition. Investors should conduct independent inspections and obtain professional advice whenever access and applicable procedures permit.
03
Investor reports
What is included in an investor report?
Report contents depend on available information. A report may include property and auction information, financial indicators, mortgage history, liens, deeds, taxes, violations, and references to available documents.
Learn About Investor ReportsHow do I access a report?
Start by opening a property. If a report is available, access will depend on your account, membership plan, and available report credits. Reports may be accessed through the property page or customer dashboard.
Are reports title searches or appraisals?
No. GoProvalo reports are not title searches, title insurance commitments, property appraisals, inspections, legal opinions, or guarantees of ownership, condition, value, profitability, or record completeness.
Why might a document be unavailable?
A document may be unavailable because it has not been obtained, processed, linked to the property, or made accessible under the user’s current membership. Record availability also varies by property and source.
04
Plans and access
What membership plans are available?
GoProvalo includes an Explorer account and planned paid membership levels for deeper property intelligence, reports, secure documents, portfolio tools, and other plan-specific features.
View Membership PlansAre paid memberships currently available?
Paid membership checkout may remain unavailable while GoProvalo completes payment-provider, subscription, and production billing configuration. The membership page displays the current availability status.
What are report or download credits?
Credits represent plan-based access that may be used for eligible reports or secure downloads. Credit quantities, renewal rules, and eligible actions depend on the active membership plan.
Where can I see my current plan and credits?
Sign in and open the GoProvalo dashboard to review your current membership, available credits, saved properties, reports, and account information.
Go to Dashboard05
Customer assistance
How do I sign in?
Select Log In or Get Started from the GoProvalo navigation. Follow the secure account-verification process to access your customer dashboard.
What should I do if the dashboard does not load?
Confirm that you are signed in, refresh the page, and try again. If the issue continues, contact GoProvalo and select “Technical issue” as the request category.
How do I report incorrect property information?
Use the Contact page, select “Property information,” and include the property address or case number along with a description of the information you believe requires review.
What information should I avoid sending?
Do not send passwords, payment-card information, banking details, authentication codes, or other sensitive information through the contact form.
06
Using the information
Is all property information guaranteed to be current?
No. Information may originate from public records and other available sources and may be incomplete, delayed, inaccurate, or subject to change. Users should independently verify relevant information.
Does GoProvalo provide investment advice?
No. GoProvalo provides property intelligence and research tools. It does not provide legal, financial, tax, title, appraisal, inspection, or investment advice.
Does an estimated ROI guarantee a return?
No. Any estimated profit or ROI depends on available information, user inputs, and assumptions. It does not guarantee property value, profitability, or investment performance.
What professional reviews should investors consider?
Depending on the property and investment, users should consider qualified legal, title, tax, appraisal, inspection, insurance, financing, and other professional reviews before making a decision.
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